What you should know about us

We have been servicing clients for over 30 years and our advisory services is aimed at supporting the growth and protection of our clients businesses.

We offer a vast choice of insurance products in business insurance and risk management services that cover every facet of general and professional risk insurance.

Our reputation, expertise, ethical and professional approach to business provides the foundation of our ability to provide the highest level of expertise and service for each one of our clients. We hold a current Australian Financial Services (AFSL) licence and comply with all AFSL requirements.

Steadfast Group

CIA is part of the Steadfast Group who are the largest general insurance broker network in Australasia with growing operations in Asia and Europe. The network comprises of over 360 brokerages with over 1,300 offices across metropolitan and regional areas of Australia, New Zealand and Singapore.

Steadfast are an ASX 200 listed company, a market leader in our industry and an innovator in insurance broking. True to our original charter, Steadfast exists to drive an insurance broker network that provides unique professional services and advice to its clients.

Steadfast generated A$6.5 billion in sales in FY17 and the group looks after over 2.3 million policies for Australian and New Zealand businesses.

“Strength when you need it”.

Over 6,000 Clients

What Our Clients Think

“We have dealt with CIA and his team for many years and the most impressive thing about them to me is that they not only respond quickly, but they actually know their business.

The team are truly professional – they listen, analyse the problem, develop a plan, advise you, and produce results that always put the interests of our business first.  Our company looks forward to working with them for many years to come”.

What Our Clients Think

“DR Strata has partnered with CIA for more than 20 years.   

As we manage over 600 body corporates or owners corporations, CIA has been our strategic partner in the placement of insurance for the Owners corporation under management during this time. In this process we have found that the service and advice they offer to the owners corporations and ourselves to be invaluable.  

By partnering with CIA for the insurance needs of the owners corporations under management, we have greatly reduced internal administration and we have peace of mind knowing that the owners corporations have the correct insurance to cover for their needs.  CIA understand our industry and we highly recommend CIA for the professional insights and service provided us and the Owners corporation under our management”

What Our Clients Think

“CIA have been acting as insurance brokers for the past 10 years. They always place our interests first and are pleasure to deal with and happy to recommend CIA to any other business”

“CIA have been our Advisors for years and provide the highest level of service and they do understand the market very well. I would have no hesitation in recommending them to anyone”

Geoff Lapish - Director

Sector Specialist – Fine Arts & Geotechnical Engineering

Nathan Woodhead - Partner

Sector Specialist – Strata & Commercial Properties

Permi Rayat - Director

Sector Specialist – Child Care & Play Centres

Ray Quirk - Snr A/C Manager

Sector Specialist – Bus & Coach Advisor

Testimonials & Client References

“CIA/Armbro have been acting as our insurance brokers for the past 25 years and I have always found them to be both professional and efficient in all aspects of their work.

Neil and his team have consistently provided the highest level of expertise and advice at all times and I have personally found dealing with them to be a rewarding experience.

Once again, many thanks for all your help and I would have no hesitation in recommending CIA/Armbro to any other company.”

Travis Meade, CMPTSnr Manager

"In 2012, we suffered a major loss of a key piece of equipment through rock fall. The response from the CIA and the pressure they put on our insurers to resolve the claim quickly was extraordinary. 

The duress that such an event would normally cause was extremely diminished by CIA response and actions. This level of service has continued throughout.

We cannot speak highly enough of Erin and the team at Consolidated Insurance Agencies and would not hesitate to recommend them as leaders in their industry"

Steve Gulvin, SG MiningManaging Director

"DR Strata has partnered with CIA for more than 20 years.  As we manage over 600 body corporates or owners corporations, CIA has been our strategic partner in the placement of insurance for the Owners corporation under management during this time. 

In this process we have found that the service and advice they offer to the owners corporations and ourselves to be invaluable. By partnering with CIA for the insurance needs of the owners corporations under management, we have greatly reduced internal administration and we have peace of mind knowing that the owners corporations have the correct insurance to cover for their needs.

CIA understand our industry and we highly recommend CIA for  the professional insights and service provided us and the Owners corporation under our management".

Mark Benson, DR StrataCEO

"The team at CIA are truly professional – they listen, analyse the problem, develop a plan, advise you, and produce results that always put the interests of our business first.

With respect to the various claims that we have had, the service provided has been exemplary, with CIA always been prepared to go the extra mile in negotiations with Insurers/Assessors, therefore ensuring the best possible outcome for our company.

I look forward to working with CIA for many years to come".

 

Joe SitaCEO

Some Of Our Community Projects

Contact Details:

Permi Rayat – Email: permi@ciainsurance.com.au

Geoffrey Lapish – Email: geoff@ciainsurance.com.au

Nathan Woodhead – Email: nathan@ciainsurance.com.au

Dean Pollard – Email: dean@ciainsurance.com.au

Sue Pollard – Email: claims@ciainsurance.com.au

Ray Quirk – Email: ray@ciainsurance.com.au

Joseph Elias – Email: joseph@ciainsurance.com.au

Erin Rosewarne – Email: erin@ciainsurance.com.au

Tan Tan – Email: tan@ciainsurance.com.au

Charlene Greenstein – Email: charlene@ciainsurance.com.au

Michelle Campbell – Email: michelle@ciainsurance.com.au

Bruce Mather – Email: bruce@ciainsurance.com.au

Neil Chambers – Email: neil@ciainsurance.com.au

Wal Emerson – Email: wal@ciainsurance.com.au

Contact Details:

Robbie Li – Email: robbie@ciainsurance.com.au

Briannan Schelhorn -Email: bree@ciainsurance.com.au

Silvia Hadikin – Email: silvia@ciainsurance.com.au

Maggie Tian – Email: maggie@ciainsurance.com.au

David Nguyen – Email: david@ciainsurance.com.au

Tanya Clissold – Email: admin@ciainsurance.com.au 

 

Accounting: 

Mou Mou Zhou – accounts@ciainsurance.com.au

 

Claims: 

Praveen Jain – Email: pj@ciainsurance.com.au

Chris Quirk – Email: chris@ciainsurance.com.au

Poonam Sheth – Email: assist@ciainsurance.com.au 

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