Nathan talks about CIA & the services we offer to our clients

What you should know about us

CIA is a leading provider of insurance, related advice, brokerage and associated services and we are specialists at what we do.

CIA have been established for over 30 years, we have over 6,000 clients, 20+ staff.

We offer a vast choice of insurance products in business insurance and risk management services that cover every facet of general and professional risk insurance.

Whilst our negotiating power with Insurance companies is second to none, it is our extensive in-house knowledge and expertise that will deliver truly significant results. For example, when addressing some of the more complex risks, we will assign specialist advisors with first-hand experience of working within the relevant industry. This means that our advisors are not only aware of all of the Insurable risks that confront your business, but also the most appropriate Insurance markets to approach therefore securing you the best deal.

Not only will we secure you the best deal, our mission is to provide financial security and protection for your business, which is backed by a service promise to provide the highest level of service for each one of our clients.

Our Role

CIA’s role is to provide the right advice, seek the best price for you and ensure that we represent you in case of any claim so your matter is resolved quickly.

Our role therefore is more than just about insurance, we will discuss your needs, conduct a risk assessment if necessary including such things as Fire protection and Security.

Steadfast Group

We are supported by the Steadfast Group who are the largest general insurance broker network in Australasia with growing operations in Asia and Europe.

Steadfast are an ASX 200 listed company, a market leader in our industry and an innovator in
insurance.

Key Benefits

  • Comprehensive protection (we will ensure you have no gaps in your insurance cover)
  • Tailored Products & Competitive pricing
  • Expert advice
  • Help and assistance on claims / Claims escalation – we will champion your claim at the highest level
  • A Professional and Personalised service

What our clients say

“I am very pleased to provide this testimonial. I thought I had a good deal until CIA approached me with an even better deal with the same range of coverage, friendly staff and no mucking around. I have no hesitation in recommending them to any other company.”

“CIA/Armbro have been acting as our insurance brokers for the past 25 years and I have always found them to be both professional and efficient in all aspects of their work. Neil and his team have consistently provided the highest level of expertise and advice at all times and I have personally found dealing with them to be a rewarding experience.”

“CIA have acted as our Insurance Broker for many years and during this time they have always provided the highest level of service and advice at all times. As well as providing competitive pricing. CIA always take the time to understand our needs and expectations and operate in a very professional manner in all instances. I would have no hesitation in recommending CIA to any other company.”