Use DEFT to securely pay your invoice. 
Here’s how you can pay your invoice in a few easy steps:

• Step 1: Visit the Deft Payment Gateway.
• Step 2: Enter the DEFT Reference Number that appears on your invoice.
  
  
  
  
• Step 3: Enter your credit card details (i.e., card number, name, expiration date, and the 3-digit security number).
• Step 4: Enter the invoice amount. (please be advised that your bank will charge a small fee, up to about 1.2% of the invoice amount. American Express cards will attract a slightly higher fee).
  
  
  
  
• Step 5: Enter an email address to receive your receipt.
• Step 6: Tick the box “I’m not a robot”.
• Step 7: The DEFT system will now bring up a message to ‘Verify the Account Holder’. You will see the last 3 digits of your mobile phone number on the screen for verification.
• Step 8: Please click “send code”.
• Step 9: You will receive a 6-digit code as a text message to your phone. Enter the code or series of numbers from the text message in the verification field that is displayed on your screen.
• Step 10: You should now receive a message on your screen noting that the payment has gone through successfully.
• Step 11: Click ‘Home’ and then exit the DEFT Payment System site.
• Step 12: Your invoice is paid successfully, and you will receive your DEFT receipt in your email.

Call DEFT’s 24/7 payment system on 1300 78 11 45 to pay your policy using your credit card. Call charges may apply. 

Payments can be made using Mastercard, Visa, American Express & Diners Club Cards.*  

Present and pay your invoice at any Australia Post Office to pay. Please note that only EFTPOS payments are currently available for Billpay.

Contact your participating bank, credit union or building society to pay directly via BPAY. Please refer to the biller code and BPAY reference number stated on the front of your invoice during payment.