Reliable Retail Cover

Protect your business with CIA’s comprehensive supermarket and retail insurance. 

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Helping Your Retail Business Thrive 

Retailers are a valuable part of the Australian community. However, they are exposed to complex threats and challenges, such as changes in the economy, extreme weather events and equipment failure.

CIA can source a range of covers to suit retailers in various sectors. Whether you’re a small cafe owner or a large supermarket chain, we’re here to help.

What Is Retail Insurance? 

Retail insurance is a form of insurance specifically for the retail sector. As these types of businesses face their own unique risk, the cover offers protection that can encompass safeguarding their property and products. 
Retail insurance is widely used by businesses such as cafes, restaurants, hairdressers, clothing and footwear, electronics, and department stores. Supermarket insurance is another subset of retail insurance, offering insurance cover for both large retail giants and small family-operated businesses. 

What Does Retail Insurance Cover?


Property and content damages
caused by events like fire,
storms, falling trees,
or malicious damage


Business interruption costs,
such as rent, if the
premises are damaged



Glass breakage to shop
front, such as windows
and display cabinets



Business machinery repairs in
the event of a breakdown
(i.e. fridges, air conditioning,
and cash registers)


Cover against losses
from theft or
malicious intent


Statistics To Consider



The cost of repairing or rebuilding a property is now 27% higher than it was at the start of the COVID-19 pandemic.



Australia’s retail sector is 
worth around $360 billion. 



The retail industry was 
top target for ransomware 
attacks in 2020. 







Case Study: Why A Retail Cover
Makes All The Difference 


Scenario

Paul and David own a thriving café in Melbourne CBD. They employ a close-knit team of wait staff, chefs, kitchen hands, and baristas, and are enjoying a strong customer-base from workers in the city However, a burst water pipe floods their café one night, causing serious damage to the interior, kitchen and serving area. The business needs to close for nearly three weeks for repairs, which means they could have no trade or income during this period.

With Retail Insurance  

Fortunately, Paul and David have retail insurance that includes business interruption cover. This means they’re able to cover the cost of repairs as well as the usual bills while they close down the cafe.
This reduces their stress and ensures their valued team doesn’t suffer financially. 

Without Retail Insurance


Without retail insurance, Paul and David will have to pay out of pocket for the costly repairs, or use their cafe’s revenue.
They are also required to pay their usual bills, such as staff wages and utilities, although their cafe has shut.



Tailored Insurance For Every Retail Owner

Uncertain times call for resilient insurances. At CIA, we source comprehensive, tailored insurance covers for all retailers - whether it's a physical store or an online business. As a trusted broker for many small businesses, we will carry out a thorough review of your business to make sure you have no gaps in cover or are under-insured.
Besides sourcing for the right insurance, our team will guide you through any claims process and advocate on your behalf. With our strong insurance network, we can negotiate a better price for your policy, so you can run your business with peace-of-mind. 

Why Choose Consolidated Insurance Agencies?

With a deep understanding of businesses across a range of industries, our brokers can effectively determine your company’s specific risk profile and tailor the right insurance policy - saving you valuable time researching and comparing cover options. 

As part of the Steadfast network, our brokers have the power to negotiate better prices and policy terms for you. You can also gain access to exclusive Steadfast policy terms that offer broader and more comprehensive coverage. No matter your needs, we can ensure your risks are covered by arranging customised policy options. This means better business protection at competitive prices.

Enjoy the backing of Australia’s largest general insurance broker network, which manages more than 3.2 million policies for small to medium businesses. As part of the Steadfast network, CIA gives you access to policies across local and international markets - helping you find the coverage you need.  

Retail Confidence Starts Here  

Contact us to discuss your retail and supermarket insurance needs  

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